Your student’s teacher or counselor are the school staff who know your child’s unique needs the best. The most successful place to start to address a concern is with the teacher or counselor.
General Concerns
We Want to Hear Your Concerns
Kent School District (KSD) works hard to provide a positive and high-quality education for all students; however, we understand that at times you may have a concern about something that has happened at your student’s school or wish to discuss a situation with a school official.
Step 1: Contact your student's teacher or counselor.
Step 2: Contact your school's principal or assistant principal.
If you have been unsuccessful resolving your concern with the teacher or counselor, please contact either the school principal or assistant principal.
As school staff are doing their best to provide services for many students, we appreciate your understanding if it takes school staff 24-48 hours to respond. Visit your school staff directory for contact information.
Step 3: Contact the district office.
If you have been unable to contact your student’s school or have been unsuccessful in resolving your concern at the school level, please contact (253) 373-7000. Staff will try to help you resolve your concern or put you into contact with the appropriate staff who can.
Special Concerns
Some types of concerns dictate a certain response according to district policy/procedure, state law, and/or federal law. More information about the complaint process is available by category.
Tort Claims
Washington State law (Chapter 4.96 RCW) requires a standard Tort Claim Form to be submitted when filing a tort claim against Kent School District. Standard Tort Claim forms must be mailed or delivered to the address noted in the forms packet. They cannot be submitted electronically (via email or fax). Please read and complete all the information on the form and present the form to Kent School District.
Mail or Deliver Completed Forms
Kent School District
Attn: Office of the Superintendent
12033 SE 256th Street, A-200
Kent, WA 98030
For Questions, Contact Us
Email: ksdlegalservices@kent.k12.wa.us
Phone: (253) 373-7701
Washington State Resources to Help Address Concerns
The Washington State Governors Office of Education Ombudsman is also available to assist in resolution of complaints, disputes, and problems between families, students, and public schools in all areas that affect student learning.